Medical device, diagnostics, and lab companies, with a focus on commercial teams: field sales, case coverage, territory planning, and service.
Medical Devices & Diagnostics (MedTech)Medtronic's EurAsia medical education and sales-enablement team ran a Data Cloud + Agentforce proof of concept that puts training and education insights in front of field reps, with agent use cases for sales-prep summaries, T&E history/recommendations, and instant follow-ups.
Medical Devices & Diagnostics (MedTech)Medtronic runs voice-first AI agents built with Teneo.ai for device support, sales enablement, and internal HR/IT/legal help across 135 countries.
Medical Devices & Diagnostics (MedTech)Henry Schein Australia, a dental and medical supply distributor, deployed Salesforce Agentforce for customer chats, most of which were order questions.
Medical Devices & Diagnostics (MedTech)KARL STORZ, the German endoscopy maker, is rolling out Salesforce Agentforce Sales and CPQ globally and presented its experience with AI agents for its sales and service teams at MedtecLIVE 2026.
Medical Devices & Diagnostics (MedTech)Movemedical, a field inventory platform for medical device companies, released Ask Move AI in its June 2026 platform release: a mobile assistant that lets reps create cases by voice or text, look up case inventory, reschedule cases, and look up invoices.
Medical Devices & Diagnostics (MedTech)MedScout launched 'Strategies', AI agents that analyze referral networks, procedure volumes, and payer dynamics to deliver prioritized, ready-to-work territory plans to MedTech reps; it says the agents were available to customers from late 2025.
Medical Devices & Diagnostics (MedTech)An unnamed MedTech company that services diagnostic equipment in hospitals and labs combined Salesforce Agentforce and Field Service via partner Redtag.
Medical Devices & Diagnostics (MedTech)Salesforce partner Demand Chain built an Agentforce assistant for an unnamed global lab-services and medical technology company: field reps dictate visit summaries on Salesforce Mobile and the agent turns speech into structured trip-report records.
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