Zembl, an Australian business energy consultant, built a 24/7 AI agent workforce with Relevance AI across sales, marketing, and operations to handle rising inbound leads and after-hours inquiries. Zembl reports a 30% increase in overall customer conversion without adding headcount.
Reported outcomes
Outcomes are reported exactly as stated by the source; we have not independently audited them.
How it works
- Agents respond to inbound leads, including after hours and weekends.
- Agents take on sales and operations admin to save rep time.
Risks & compliance
- Outbound messaging compliance (spam, consent rules)
- Vendor-published results; not independently audited
Tools mentioned & how to build it
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Tools mentioned
- Relevance AI (Relevance AI)
Build an 'AI workforce' of agents, e.g. BDR agents that research and book meetings.
Build a version yourself
Sources
“we’ve seen a 30% increase in overall customer conversion.”Zembl built a 24/7 AI sales workforce — and grew customer conversion by 30% without adding headcount
Grade rationale: Named organization with a quantified outcome from the vendor or the organization itself (self-reported). Automated check on Oct 17, 2026: 1/1 quotes and 1/1 outcome claims matched the source. Compiled by the Agent Casefile research desk (AI-assisted; see methodology). Spot an error? Request a correction.
