# Which health systems have deployed AI agents for nurses and post-op calls?

> Hackensack Meridian Health has developed a nurse AI agent that sifts large amounts of data and offers next-best-action recommendations, plus an agent that assists with post-operative calls to patients, built with Google Cloud. Fierce Healthcare reported the deployment in April 2025 without outcome figures.

- **Evidence grade:** C — Named organization, no specific outcome (deployment announced only, or only vague qualitative claims).
- **Organization:** Hackensack Meridian Health (health system)
- **Industry:** Hospitals & Health Systems — Health system (18 hospitals)
- **Roles:** Clinicians & Clinical Ops, Patient Access & Outreach
- **Tools:** Gemini / Vertex AI (Google Cloud)
- **Status:** production · **Agent pattern:** copilot · **Autonomy:** 1/4
- **Last verified:** 2026-10-17

## Reported outcomes
- None quantified in sources.

## How it works
1. Gemini-based app summarizes medical records via Vertex AI Search.
2. Nurse agent reviews large volumes of patient data and suggests next best actions.
3. Post-op agent assists with follow-up calls to patients after surgery.

## Risks & compliance
- Clinical decision support; nurses retain judgment
- PHI handling

## MedTech angle
Post-operative follow-up after orthopedic and surgical cases is a touchpoint device companies care about.

## Sources
1. Fierce Healthcare, "Google Cloud unveils tools to build multi-agent AI systems as Highmark, Hackensack Meridian forge ahead on AI innovation" (2025-04-09) <https://www.fiercehealthcare.com/ai-and-machine-learning/google-cloud-builds-out-ai-agent-capabilities-healthcare-highmark-health>
   > "Hackensack has developed a nurse AI agent to help nurses sift through large amounts of data fairly quickly and offer next best action recommendations and an agent to assist with post-operative calls to patients."

Canonical: https://agentcasefile.com/cases/hackensack-meridian-nurse-postop-agents/ · License: CC BY 4.0 (summary) · Source: Agent Casefile