# How did Fort HealthCare automate prior authorizations for its surgery center?

> Fort HealthCare (Wisconsin) automated prior authorizations for its ambulatory surgery center and digitized registration with Notable. Notable reports a 91% prior authorization success rate, a 74% digital registration completion rate, and a more than 5% reduction in cancellations.

- **Evidence grade:** B — Named organization with a quantified outcome, from the vendor or the organization's own announcement.
- **Organization:** Fort HealthCare (community health system)
- **Industry:** Hospitals & Health Systems — Community health system (ambulatory surgery center)
- **Roles:** Revenue Cycle & Prior Auth, Patient Access & Outreach
- **Tools:** Prior authorization and intake automation (Notable)
- **Status:** production · **Agent pattern:** workflow-agent · **Autonomy:** 2/4
- **Last verified:** 2026-10-17

## Reported outcomes
- prior authorization success rate: 91% [1] (self-reported)
- digital registration completion: 74% [1] (self-reported)
- cancellations: more than 5% reduction [1] (self-reported)

## How it works
1. Automation submits and tracks prior authorizations for surgery center cases.
2. Digital registration completed by patients before visits.

## Risks & compliance
- PHI handling (HIPAA); EHR write access
- Escalation rules needed for clinically urgent requests
- Vendor-published results; not independently audited

## MedTech angle
Ambulatory surgery center prior auth directly gates elective orthopedic and device procedures.

## Sources
1. Notable, "Fort HealthCare automates prior authorizations with 91% success rate" (undated; accessed 2026-10-17) <https://www.notablehealth.com/customer-stories/fort-healthcare-automates-prior-authorizations-with-91-success-rate>
   > "By digitizing and automating the registration process with Notable, Fort HealthCare has seen more patients successfully complete their registration, reporting a 74% digital completion rate."

Canonical: https://agentcasefile.com/cases/fort-healthcare-notable-prior-authorization/ · License: CC BY 4.0 (summary) · Source: Agent Casefile
