{
  "id": "uc_2026_000047",
  "slug": "castell-notable-chart-review-care-gaps",
  "title": "How did Castell cut chart review time with AI automation?",
  "answer": "Castell, Intermountain's value-based care company, uses Notable automation to review charts for care-gap closure opportunities. Notable reports average daily chart time falling from four hours to one hour and 1.68 minutes saved per chart.",
  "industry": "healthcare-providers",
  "sub_industry": "Value-based care",
  "roles": [
    "clinical-ops"
  ],
  "function": "clinical",
  "tasks": [
    "chart-review",
    "care-gap-identification"
  ],
  "agent_pattern": "workflow-agent",
  "autonomy_level": 2,
  "tools": [
    {
      "name": "Intelligent Population Health",
      "vendor": "Notable",
      "url": null,
      "affiliate": false
    }
  ],
  "deployment_status": "production",
  "organization": {
    "name": "Castell (Intermountain Health)",
    "type": "value-based care services company",
    "named": true
  },
  "outcomes": [
    {
      "metric": "daily chart time",
      "value": "from four hours to one hour",
      "source_ref": 1,
      "self_reported": true
    },
    {
      "metric": "time saved per chart",
      "value": "1.68 minutes",
      "source_ref": 1,
      "self_reported": true
    }
  ],
  "sources": [
    {
      "url": "https://www.notablehealth.com/customer-stories/castell-reduces-average-daily-chart-time-from-four-hours-to-one-hour",
      "publisher": "Notable",
      "title": "Castell reduces average daily chart time from four hours to one hour",
      "published": null,
      "type": "vendor-customer-story",
      "quote": "How the value-based care health services company is using intelligent automation to review charts and identify opportunities for care gap closure.",
      "independent": false,
      "accessed": "2026-10-17",
      "ref": 1
    }
  ],
  "how_it_works": [
    "Automation pre-reviews charts and flags care gap closure opportunities.",
    "Staff review the flagged items."
  ],
  "risks_compliance": [
    "Automation writes into the EHR; errors propagate to registration and billing",
    "PHI handling (HIPAA)",
    "Vendor-published results; not independently audited"
  ],
  "medtech_relevance": null,
  "notes": [],
  "models": [],
  "integrations": [],
  "related": [],
  "first_seen": "2026-10-17",
  "last_verified": "2026-10-17",
  "sponsored": false,
  "license": "CC BY 4.0 (summary text); quotes and sources belong to their owners",
  "evidence_grade": "B",
  "grade_rationale": "Named organization with a quantified outcome from the vendor or the organization itself (self-reported).",
  "verification": {
    "checked": "2026-10-17",
    "checker": "pipeline.verify (quote match + outcome-number match)",
    "methods": [
      "auto:fetch"
    ],
    "quotes_matched": 1,
    "quotes_total": 1,
    "claims_matched": 2,
    "claims_total": 2,
    "passed": true
  },
  "url": "https://agentcasefile.com/cases/castell-notable-chart-review-care-gaps/",
  "industry_label": "Hospitals & Health Systems",
  "role_labels": [
    "Clinicians & Clinical Ops"
  ],
  "vertical": "healthcare"
}